Accessibility Statement
Last updated: April 14, 2026
Markets Edge is committed to digital accessibility. Our publisher, Jenny Huang Goodman MPA MSc MHSA, is limited in hearing as partially deaf and chooses not to wear assistive technofixes. Accessibility is personal to us, not an afterthought.
Our Standard
We aim to conform with WCAG 2.2 Level AA and with the Americans with Disabilities Act (ADA) Title III guidance for business websites. We work to meet or exceed these standards across every page of Markets Edge.
How to Reach Us Without Voice
- TTY / Relay: Dial 711 from any phone in the U.S. and ask the relay operator to connect to (757) 390-0424. This service is free and available 24/7.
- Email: info@pops4.com — primary contact, responses within a business day.
- Text Message: Text (757) 390-0424. Include your name and reason for contact.
- Live AI Concierge: pops4.com/chat — text-based, available 24/7.
Site Features for Accessibility
- Semantic HTML: Proper heading hierarchy, landmark regions (nav, main, article, aside, footer), and descriptive link text.
- Keyboard navigation: All interactive elements are reachable by keyboard. Skip-to-content link available on every page.
- Screen reader friendly: ARIA labels on navigation, role attributes where needed, alt text on images.
- Color contrast: Body text and interactive elements meet WCAG AA contrast ratios. Our cream-and-terracotta palette is designed for readability.
- Scalable text: Fonts use relative units (rem, em) and clamp() for responsive scaling. Zoom to 200% without loss of content.
- No audio/video autoplay with sound: Any video on our sites is muted by default.
- Plain language: Where possible, we avoid unnecessary jargon. Financial terms are explained in context.
Known Limitations
We are always improving. Current known gaps we are working on:
- Some rendered video content on sibling sites (pops4.com product videos) does not yet include closed captions. We are adding captions to all new videos.
- Historical articles on partner sites may have legacy markup we are progressively upgrading.
Feedback & Complaints
If you encounter an accessibility barrier anywhere on Markets Edge, we want to know. Please email info@pops4.com with:
- The URL where you experienced the problem
- A description of the issue
- The assistive technology and browser you were using, if applicable
We will respond within three business days with an acknowledgment and a plan to address the issue.
ADA Compliance Statement
Hako Shikin LLC supports equal access for individuals with disabilities. We commit to providing reasonable accommodations and to ongoing improvement of our digital accessibility. If a page or feature on this site prevents you from accessing information or services, contact us directly — we will work with you to deliver the content in an alternative format.
Contact
Hako Shikin LLC · Virginia Beach, VA
Voice: (757) 390-0424 · TTY/Relay: 711 · Email: info@pops4.com